ITES stands for Information Technology Enabled Service. ITES is a form of outsourced service which has emerged due to involvement of IT in various fields such as banking, finance, insurance among others Knowledge Process Outsourcing (KPO) and Legal Process Outsourcing (LPO) are some of the sub-segments of Business Process Outsourcing industry.
JSM Infotech covers the complete ITES range of operations that help in improving organizations effectiveness. We combine the best of technology and workforce to address both voice and non-voice based along with back office requirements of organizations across the globe.
IT Enabled Services include multiple services such as Legal, Recruitment, HR Support, Banking, Finance, Insurance and Manufacturing businesses in data as well as the voice space. Some of the processes involved in ITES include:
Customer Help Desk
Telemarketing & Sales